An Arcgis Pro Advanced Concurrent Use License Is Not - Authorized

REM Check feature availability from client lmutil lmstat -f ARCGISPRO_ADVANCED -c [email protected] REM Check LM version lmutil lmver -c "C:\Program Files\ArcGIS\License Manager\service.txt"

If lmstat -a returns ARCGISPRO_ADVANCED: 0 of 0 licenses in use (i.e., zero total licenses), trigger critical ticket. 8. Case Study: Large Utility Company Scenario: A water utility with 50 GIS users upgraded to ArcGIS Pro 3.3. Immediately, 15 users reported “An ArcGIS Pro Advanced Concurrent Use license is not authorized.” The remaining 35 users worked normally. REM Check feature availability from client lmutil lmstat

GIS Systems Architecture Team Date: April 17, 2026 Version: 2.0 Executive Summary The error message “An ArcGIS Pro Advanced Concurrent Use license is not authorized” represents a critical failure in the license brokering chain between the ArcGIS Pro client, the License Manager (ArcGIS License Manager 202x), and the Esri authorization servers. In enterprise environments, this error halts productivity for GIS professionals who rely on shared, floating license pools. This paper provides a systematic diagnostic taxonomy, root cause analysis, and remediation protocol. It addresses licensing architecture, common failure modes (network, version mismatch, feature code absence, license borrowing corruption), and preventive monitoring strategies. 1. Introduction ArcGIS Pro, Esri’s flagship 64-bit desktop GIS, operates under three primary licensing models: Named User (Portal-based), Single Use (file-based), and Concurrent Use (floating). The concurrent use model is preferred in large organizations because it allows a limited number of licenses (e.g., 25 Advanced seats) to be shared dynamically among many users. Immediately, 15 users reported “An ArcGIS Pro Advanced

Note: Remaining 6% include LM not restarted after license addition, or use of reserved licenses by wrong user group. 4.1 License File Mismatch (R1) The license file ( service.txt or *.lic ) contains lines such as: This paper provides a systematic diagnostic taxonomy, root