int __stdcall CopcInit(const char* agentId, const char* skillGroup)
void __stdcall CopcShutdown(void) logEvent("CopcShutdown"); activeCount = 0;
I’ll assume you’re asking for a (e.g., a shared library that implements certain call center / customer service performance management functions, likely for integration with telephony or workforce management systems). COPC DLL
// Log an interaction start (call, chat, etc.) COPCDLL_API int __stdcall CopcLogStart(const char* interactionId);
#endif #define BUILDING_COPC_DLL #include "copc_dll.h" #include <windows.h> #include <stdio.h> #include <time.h> typedef struct char interactionId[64]; time_t startTime; int abandoned; InteractionRecord; int __stdcall CopcInit(const char* agentId
#endif
cl /LD /DBUILDING_COPC_DLL copc_dll.c /FeCOPC.dll activeCount = 0
if(init && start && end && sl) init("Agent007", "PremiumSupport"); start("INT-001"); Sleep(2000); end("INT-001", 0); printf("Service Level: %.1f%%\n", sl("PremiumSupport"));
auto init = (COPCDLL_API int(__stdcall*)(const char*, const char*))GetProcAddress(dll, "CopcInit"); auto start = (COPCDLL_API int(__stdcall*)(const char*))GetProcAddress(dll, "CopcLogStart"); auto end = (COPCDLL_API int(__stdcall*)(const char*, int))GetProcAddress(dll, "CopcLogEnd"); auto sl = (COPCDLL_API double(__stdcall*)(const char*))GetProcAddress(dll, "CopcGetServiceLevel");