Press the Power button to select it.
Tap Delete All or Reset . Your phone will restart and begin the reset process. Method 2: Hard Reset Using Hardware Keys (For Frozen Phones) If your Galaxy M62 is frozen, won’t boot, or you forgot your screen lock, use this method.
If prompted, enter your PIN, password, or pattern. How to Hard Reset SAMSUNG Galaxy M62
Release Volume Up once the Android Recovery menu appears (blue screen with yellow text).
A: Force restart (Power + Volume Down for 10 seconds), then immediately use Method 2 (Hardware Keys) to wipe the cache partition and factory reset. Press the Power button to select it
Navigate to Factory data reset and press Power to confirm.
When the Samsung logo appears, release only the Power button (keep holding Volume Up ). Method 2: Hard Reset Using Hardware Keys (For
Power off your phone completely. If it's frozen, press and hold Power + Volume Down for 10 seconds to force a shutdown.
Tap Reset → Select Factory data reset .
Scroll down and tap Reset .